Products

"Product" shall mean any item offered for sale on the onkyousa.com or shoponkyo.com web site. Onkyo continually updates and revises Products. Onkyo may revise and/or discontinue products at any time. Changes between what is shipped and what is described in marketing materials (ads, catalogs, specification sheets etc.) are possible. Onkyo products are new unless specified as refurbished. All refurbished products have been fully tested and meet or exceed all original Onkyo specifications. Please note, however, that while these refurbished products represent a tremendous value they may have slight cosmetic imperfections.

Order Acceptance/Acceptance of This Agreement

All orders of products placed by you with Onkyo shall be subject to acceptance by Onkyo. All orders are subject to review and credit card approval. Notwithstanding any order confirmation or other communications sent by Onkyo, your order shall not be deemed accepted by Onkyo until Onkyo's shipment of the products ordered. You certify and agree that you are purchasing product(s) only for your own personal use and not for resale. Your submission of your order shall constitute your full acceptance of these terms and conditions. IF YOU DO NOT ACCEPT THESE TERMS, PLEASE DO NOT SUBMIT AN ORDER.

Payment Terms & Price Confirmation

Products are priced in US Dollars and are available for sale to US residents only. Reseller prices may vary. Prices do not include any sales, local or other similar taxes. Where applicable, taxes will be shown on and added to your invoice. All such taxes shall be paid by you. Unless otherwise indicated, the purchase price of products will be billed in full at the time of product shipment. Onkyo will charge credit cards upon shipment. Onkyo accepts Mastercard, Visa, and American Express. Onkyo does not accept cash, COD, purchase orders or personal checks. Onkyo payment terms are subject to change without notice at Onkyo's sole discretion. We confirm the price of a product as part of our order processing procedures. In the unlikely event that a price stated on our Web site is incorrect, then the following applies: If the correct price of the product is lower than our stated price, we charge the lower amount and ship you the product. If the correct price of the product is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Coupons and Promotions

During the order process, enter your coupon/promotion code in the shopping cart. One coupon per customer. Coupons are not valid with any other coupon offer, promotion or prior purchases. Coupons and Promotions are issued with expiration dates,or until inventory is depleted. Each coupon and promotion has different requirements and discounts. Dollar-off coupons may have minimum purchase amounts. Percentage-off coupons may have maximum dollar values. All requirements must be met to receive your discount. Some coupons are valid only on certain products. Dollar-off or percentage-off coupons are applied to the merchandise subtotal before any shipping charges or taxes have been applied. If you cancel or return item(s), this may change or void coupon discounts applied to your order. This happens when the cancellation or return causes the merchandise subtotal (before any shipping charges or taxes have been applied) to fall below the minimum requirement. If you return an item that was purchased with a coupon, you will be refunded only the amount you paid (that is, the price of the item, less the coupon value). Coupons and Promotions are not valid where prohibited by law.

Warranty Policy

Onkyo makes no warranties except those stated in the Onkyo warranty cards included with the products, or, in the case of optional extended warranties issued by Onkyo, such extended warranty documentation. All refurbished (Factory Reconditioned) products carry a 1-year limited warranty from date of purchase. All other terms of Onkyo's Limited Warranty shall apply.

Return Policy

Onkyo products, including any refurbished (Factory Reconditioned) products, if purchased directly from ONKYO may be returned to ONKYO for a full credit or exchange within 30 days of your receipt of shipment if you are not completely satisfied for any reason. All products returned to Onkyo must be returned prepaid in original factory carton and in re-saleable condition, together with all manuals, accessories and parts. Customers returning an opened product that is missing any items will be charged for such items. All returned products must have a Return Authorization Number (RA#). You must apply for a RA# by calling 800-229-1687. Please state your order number, model number and reason for return in all correspondence with Onkyo's customer service department.

Packaging A Return

-Please write RA# on shipping label provided with your order. -Pack the product in its original packaging with all original contents. -For your protection, we recommend you insure your shipment. -Your return will not be accepted without the RA# clearly marked on the shipping label.

Shipping Policy

Product prices do not include shipping and handling. Products can only be shipped to USA addresses. We ship most in-stock orders within 24 hours. Orders received after 2:00PM EST will be processed the following business day. If you live within the 48 contiguous states, you should receive your order within 7 to 10 business days. Free ground shipping on remote controls, owners manuals and extended warranties or any other purchases totaling $99.00 or greater in the continental United States only. Hawaii and Alaska are considered domestic orders but have different delivery times and applicable rates and cannot be shipped via Ground service. We use both UPS and FEDEX for shipments. In the event of product damage or loss during transit, it is your responsibility to file a claim with the carrier. We do not ship to APO/FPO U.S. military addresses. If some of the items in your order are temporarily out of stock, we will ship the available items and place the others on back order. If you decide that you no longer want to purchase the back ordered item, simply e-mail us at orderdept@us.onkyo.com

Disclaimer

Specifications, availability, prices and terms of offer are subject to change without notice. Onkyo is not responsible for photographic, typographic or system errors.